J recently purchased * tickets for the Alcatraz tour. I picked a date but there was nev...

GetHuman758123's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman758123's next move: go to the Groupon help center.
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Groupon Help Center
The issue and preferred resolution, in GetHuman758123's own words:
J recently purchased * tickets for the Alcatraz tour. I picked a date but there was never a time provided or given. I need to confirm the time is at a time we can make. Can you please provide the time and confirm the date. **Thanks
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman758123
Jun 6th, 2018 - 12d ago
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Seen by 2 customers so far
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Timeline
GetHuman758123 started working on this issue
Jun 6th 11:20pm