They took money for my account and I wanted back

GetHuman757351's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman757351 may need:
Name on account, Email on account, and Billing address
GetHuman757351's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757351 will want to follow the link below to head to their help center. We will check on GetHuman757351 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman757351's own words:
The problem I ran into: They took money for my account and I wanted back
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman757351
Jun 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 504 others
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Timeline
GetHuman757351 started working on this issue
Jun 6th 7:38pm