They took money for my account and I wanted back

GetHuman757351's customer service issue with Groupon from June 2018

504 similar
0 following
Help with my Groupon issue
Before contacting them, items GetHuman757351 may need:
Name on account, Email on account, and Billing address
GetHuman757351's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757351 will want to follow the link below to head to their help center. We will check on GetHuman757351 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman757351's own words:
The problem I ran into: They took money for my account and I wanted back
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman757351 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman757351
Jun 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 504 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman757351 started working on this issue
Jun 6th 7:38pm