I placed an order for on your feet tickets but it was not processed. called my credit c...

GetHuman757273's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman757273 may need:
Name on account, Email on account, and Billing address
GetHuman757273's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757273 will want to follow the link below to head to their help center. We will check on GetHuman757273 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman757273's own words:
I placed an order for on your feet tickets but it was not processed. called my credit card co. and there are no issues on their end. pls help. TY
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman757273
Jun 6th, 2018 - 14d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 471 others
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Timeline
GetHuman757273 started working on this issue
Jun 6th 7:16pm