I've contacted you once and prefer to talk on the phone as I have a major issue and am...

GetHuman754201's customer service issue with Groupon from June 2018

Help with my Groupon issue
I've contacted you once and prefer to talk on the phone as I have a major issue and am seconds away from filing w*the BBB and the State's Attorneys Office for the Commonwealth of VA. I would prefer to speak via phone - ***-***-****.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman754201 fixed the problem:
I spoke to the original customer service rep from Groupon, who had already initiated a refund.
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Groupon

Customer service issue
Reported by GetHuman754201
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
GetHuman754201 shared how to fix
Seen by 5 customers so far
Similar issue to 413 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman754201 started working on this issue
Jun 5th 10:30pm
GetHuman754201 indicated the issue is not fixed yet.
Jun 5th 11:48pm
GetHuman754201 confirmed the issue is fixed. Hooray!
Jun 6th 11:39pm