I ordered one each of the Mandela therapeutic massage coupons. On the coupons each said...
GetHuman-brainyco's customer service issue with Groupon from June 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-brainyco's own words
I ordered one each of the Mandela therapeutic massage coupons. On the coupons each said you could only order one. I had thought it meant of each kind one was a deep massage and the other was a Swedish massage. I would like a refund for the Swedish massage. I spoke to the provider to find this out, and we decided that the confusion meant I should contact Groupon for a refund. The Groupon number is LG kn**WN SR** G* p** w. The one I will use is LG **KZ BN * V *p h. Z * n*B.
GetHuman-brainyco did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-brainyco fixed the problem
I emailed Groupon. They didn't give me the option to cancel one they just cancelled both and there was no time to reestablish one and cancel the other. They gave me credit rather than a refund. And the credit was divided into * an equal amount even though each Groupon was the same amount. But I think it totaled the same thing. There was only a short time to apply to credit to a different deal.
Please help with my Groupon issue
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