I ordered one each of the Mandela therapeutic m***age coupons. On the coupons each said...

GetHuman-brainyco's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I ordered one each of the Mandela therapeutic m***age coupons. On the coupons each said you could only order one. I had thought it meant of each kind one was a deep m***age and the other was a Swedish m***age. I would like a refund for the Swedish m***age. I spoke to the provider to find this out, and we decided that the confusion meant I should contact Groupon for a refund. The Groupon number is LG kn**WN SR** G* p** w. The one I will use is LG **KZ BN * V *p h. Z * n*B.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
How GetHuman-brainyco fixed the problem:
I emailed Groupon. They didn't give me the option to cancel one they just cancelled both and there was no time to reestablish one and cancel the other. They gave me credit rather than a refund. And the credit was divided into * an equal amount even though each Groupon was the same amount. But I think it totaled the same thing. There was only a short time to apply to credit to a different deal.
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Groupon

Customer service issue
Reported by GetHuman-brainyco
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
GetHuman-brainyco shared how to fix
Seen by 6 customers so far
Similar issue to 674 others
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Timeline
GetHuman-brainyco started working on this issue
Jun 5th 9:47pm
GetHuman-brainyco indicated the issue is not fixed yet.
Jun 6th 2:05am
GetHuman-brainyco confirmed the issue is fixed. Hooray!
Jun 22nd 6:14pm
GetHuman-brainyco confirmed the issue is fixed. Hooray!
Jun 22nd 6:18pm
GetHuman-brainyco confirmed the issue is fixed. Hooray!
Jun 22nd 6:23pm