I purchased a car detailing from Sunshine auto spa. I called the company the confirmed...

GetHuman753397's customer service issue with Groupon from June 2018

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The issue in GetHuman753397's own words
I purchased a car detailing from Sunshine auto spa. I called the company the confirmed an appointment for *pm on Sat June *nd. They told me my car would be ready in * hours. * hours later they called me as I was on my back to getting the car and said they haven't started my vehicle. They would issue a refund and make me an appointment for Tuesday (today) , wasting * hours of my time and gas. I have not been issued a refund and I was charged today for the detailing appointment cash which they said would be free for wasting my time. I would like a refund for my groupon and I would like to make a complaint against this vendor.
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Groupon

Customer service issue
Reported by GetHuman753397
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 223 others
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Timeline
GetHuman753397 started working on this issue
Jun 5th, 2018 7:27pm