Ordered retinol lotion! Got charged twice! Never received any!!

GetHuman-jolenebr's customer service issue with Groupon from June 2018

Help with my Groupon issue
The problem I ran into: Ordered retinol lotion! Got charged twice! Never received any!!
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-jolenebr
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 438 others
0 customers following this
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Timeline
GetHuman-jolenebr started working on this issue
Jun 5th 7:07pm
GetHuman-jolenebr indicated the issue is not fixed yet.
Jun 8th 11:24pm
GetHuman-jolenebr indicated the issue is not fixed yet.
Jun 11th 8:18pm