I ordered kids tickets instead of adults and I thought PayPal would cancel my order but...

GetHuman752929's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman752929's own words
I ordered kids tickets instead of adults and I thought PayPal would cancel my order but I paid for a pirate show on the *th of June and I paid for the tickets on another card just wanna refund
GetHuman752929 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman752929
Jun 5th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 217 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman752929 started working on this issue
Jun 5th 5:53pm
GetHuman752929 indicated the issue is not fixed yet.
Jun 6th 7:15pm