You guys charged me $**.** twice,but didn't credit me the second charge back. Trying to...

GetHuman646075's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman646075 may need:
Name on account, Email on account, and Billing address
GetHuman646075's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman646075 will want to follow the link below to head to their help center. We will check on GetHuman646075 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman646075's own words:
You guys charged me $**.** twice,but didn't credit me the second charge back. Trying to get my refund for the second charge
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman646075
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 276 others
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Timeline
GetHuman646075 started working on this issue
Jun 5th 5:16pm