I ordered an extra large dog mattress *Received wrong size.*I also have to completely d...

GetHuman-d_mon's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I ordered an extra large dog mattress *Received wrong size.*I also have to completely different order numbers.*One was given during purchase , second when item was ****pped.*I’d like to return the item , and get full refund*Thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-d_mon
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 37 others
0 customers following this
Items needed
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Timeline
GetHuman-d_mon started working on this issue
Jun 5th 1:59pm
GetHuman-d_mon indicated the issue is not fixed yet.
Jun 5th 9:22pm
GetHuman-d_mon indicated the issue is not fixed yet.
Jun 7th 12:09pm
GetHuman-d_mon indicated the issue is not fixed yet.
Jun 7th 7:19pm
GetHuman-d_mon indicated the issue is not fixed yet.
Jun 7th 8:36pm