Groupon told me to go online and trade for a different Groupon. If I can’t have Service I purchased I just want a refund.

GetHuman751704's customer service issue with Groupon from June 2018

4 views
 | 
405 similar
 | 
0 following
Help with my Groupon issue
GetHuman751704's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751704 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman751704 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman751704's own words
I was trying to get help contacting Tonicity to schedule service. ... Trying to use my * hour Swedish Massage from Tonicity Massage, **** H. St NW, D.C. *** ***-****.*Cannot reach them by phone or email. Their online bookings says no appointments available May, June or July. My Groupon number is LG*L*N-*KYZ-X*LT-**XR which expires July **. I have tried since May to contact this vendor.
Groupon doesn’t realize I’m not interested in trading the service I purchased for a different product.
Refund if direct contact to schedule service with Tonicity DC cannot be provided by Groupon.
I’m a good customer because less patient people would call consumer fraud to report this situation.
I have an issue with Groupon too
How GetHuman751704 fixed the problem
We are waiting for GetHuman751704 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman751704 fixes it.
This email address isn't valid

Groupon

Tonicity Swedish massage
Customer service issue
Reported by GetHuman751704
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 405 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman751704 started working on this issue
Jun 5th, 2018 1:18pm
GetHuman751704 indicated the issue is not fixed yet.
Jun 5th, 2018 5:35pm
GetHuman751704 indicated the issue is not fixed yet.
Jun 5th, 2018 5:41pm