Groupon has charged my account unauthorized for the second time in two days.. I believe...

GetHuman751027's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman751027 may need:
Name on account, Email on account, and Billing address
GetHuman751027's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751027 will want to follow the link below to head to their help center. We will check on GetHuman751027 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman751027's own words:
Groupon has charged my account unauthorized for the second time in two days.. I believe this is some type of fraud and someone is using Groupons name to charge my bank account!!.. I need some answers fast! Bank of America will be notified first thing tomorrow morning
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman751027
Jun 5th, 2018 - 16d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 598 others
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Timeline
GetHuman751027 started working on this issue
Jun 5th 2:57am