I have just receieved an email saying a groupon my niece once accidentally bought and...

GetHuman-yaritzab's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-yaritzab's own words
I have just receieved an email saying a groupon my niece once accidentally bought and I had already refunded in time will soon be expiring I went onto the website and it is saying I had purchased two. I do not recall doing so nor do I even need this Groupon considering it was an accident a * year old did I do not require glasses and it is of no use to me. Now that this has been brought to my attention I would PLEASE like a refund. This nor any other Groupon interests me I wasn’t aware it was even purchased.
GetHuman-yaritzab did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-yaritzab
Jun 4th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 38 others
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Timeline
GetHuman-yaritzab started working on this issue
Jun 4th, 2018 10:30pm
GetHuman-yaritzab indicated the issue is not fixed yet.
Jun 4th, 2018 11:31pm
GetHuman-yaritzab indicated the issue is not fixed yet.
Jun 4th, 2018 11:32pm
GetHuman-yaritzab indicated the issue is not fixed yet.
Jun 5th, 2018 11:31pm