Hi, I accidentally made purchase of Microsoft Basic for $**, thinking that I am getting...

GetHuman-parthga's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-parthga's own words
Hi, I accidentally made purchase of Microsoft Basic for $**, thinking that I am getting Microsoft Basic & Advance Course to be used on GoSkills.com,*the deal wasn't clear of what I am getting in first place on your website, but I still made purchase. After purchase I realize I ordered wrong item. I didn't even redeem, and use the voucher towards Goskills class. Now, I want a full refund for the incorrect order.
GetHuman-parthga did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-parthga fixed the problem
Install Groupon app, make an account n chat with agent there.!
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Groupon

Customer service issue
Reported by GetHuman-parthga
Jun 4th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-parthga shared how to fix
Seen by 5 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-parthga started working on this issue
Jun 4th, 2018 2:37pm
GetHuman-parthga confirmed the issue is fixed. Hooray!
Jun 4th, 2018 4:44pm