I did fill out a ticket to the merchant today for a refund on my latest purchase from G...

GetHuman739652's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman739652 may need:
Name on account, Email on account, and Billing address
GetHuman739652's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman739652 will want to follow the link below to head to their help center. We will check on GetHuman739652 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman739652's own words:
I did fill out a ticket to the merchant today for a refund on my latest purchase from Groupon. I did see the return is free. When will I receive a email from them and my postage paid return label?
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman739652
Jun 1st, 2018 - 22d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 474 others
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Timeline
GetHuman739652 started working on this issue
Jun 1st 6:47pm