Hello, we made a Groupon purchase with anticipation of going on vacation this fall,(to...

GetHuman-kemert's customer service issue with Groupon from May 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kemert's own words
Hello, we made a Groupon purchase with anticipation of going on vacation this fall,(to Arizona, we live in Washington state) however we are no longer able to go and I was wondering since we had to cancel our vacation (including our airlines too) if we could get refunded on our Groupon? We had purchased a package of * for Jakes in AZ because my parents made the same purchase earlier this year and loved it so much that we wanted to do it again- but now unfortunately we had to cancel our trip. It would be so helpful to us if we could get the Groupon refunded. Thank you.
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Groupon

Customer service issue
Reported by GetHuman-kemert
May 31st, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-kemert started working on this issue
May 31st, 2018 9:04pm