Ordered a message. When to the company today asked to use the washroom it was ***** on...

GetHuman-mzmelodi's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mzmelodi's own words
Ordered a message. When to the company today asked to use the washroom it was ***** on the toilet , and the over all place was nasty. This was a gift for my mother for mother's day. She was disguised and left without receiving service. Manager Annie said the appointment was early in the morning and they didn't have a chance to clean yet. Please refund my money so I can give my mom the cash instead
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Customer service issue
Reported by GetHuman-mzmelodi
May 26th, 2018 - 8 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 428 others
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GetHuman-mzmelodi started working on this issue
May 26th, 2018 4:26pm
GetHuman-mzmelodi indicated the issue is not fixed yet.
May 27th, 2018 7:01pm