Ordered a message. When to the company today asked to use the washroom it was ***** on...

GetHuman-mzmelodi's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mzmelodi's own words
Ordered a message. When to the company today asked to use the washroom it was ***** on the toilet , and the over all place was nasty. This was a gift for my mother for mother's day. She was disguised and left without receiving service. Manager Annie said the appointment was early in the morning and they didn't have a chance to clean yet. Please refund my money so I can give my mom the cash instead
GetHuman-mzmelodi did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mzmelodi fixed the problem
We are waiting for GetHuman-mzmelodi to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-mzmelodi
May 26th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 428 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-mzmelodi started working on this issue
May 26th 4:26pm
GetHuman-mzmelodi indicated the issue is not fixed yet.
May 27th 7:01pm