I went to every link Groupon has........there is no CHAT, none of the emails go through, and I called their office on Chicago Ave. and the recording says to use their new Automated System.........would be nice if it worked! I just received an email asking how the Randolph St Market was! I answered the respond link, and told it the whole story, and that did not go through. I just called Visa to dispute the charge. Groupon says I redeemed my tickets, and it doesn't start until tomorrow, so the site would not allow me to cancel. What a nightmare!l

GetHuman-zenithbo's customer service issue with Groupon from May 2018

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The issue in GetHuman-zenithbo's own words
Get in touch with a real email, chat person, or site that would accept what I was trying to explain, or a phone *...............nothing for all........I spent at lease ** minutes trying to resolve. ... I just purchased * tickets to the Randolph St Market.........code **HWEPHMGH. I do not use a phone app, and wanted to print them out........HELP ME.......now it's saying I redeemed them May **, and the market is tomorrow!!!!!!!Please just send me my entry tickets*Georgia Lawlor *** ***-****
Their HELP websites **** and are not accurate
They should know what to do
I just rejoined, but do want to continue after today
all listed above!
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buy discount tickets for Randolph St Market that starts tomorrow. I bought today, and the site says I redeemed them today.........impossible!!!!
Customer service issue
Reported by GetHuman-zenithbo
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 280 others
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GetHuman-zenithbo started working on this issue
May 25th 4:20pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 25th 5:39pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 25th 5:51pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 25th 5:53pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 25th 5:56pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 29th 12:08pm
GetHuman-zenithbo indicated the issue is not fixed yet.
May 29th 12:09pm