Business was closed on May * ****. My husband & I purchased * Groupons May ** ****. Or...

GetHuman717772's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman717772's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman717772 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman717772 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman717772's own words
Business was closed on May * ****. My husband & I purchased * Groupons May ** ****. Order * *********. I called to make appts. They said Grupon should have been taken down months before this. Office for John & Shari massage is ***-***-****. *** S.W. Hwy *. Northgate Plaza Suite C.Stuart Fl *****.
GetHuman717772 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman717772
May 25th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 30 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman717772 started working on this issue
May 25th, 2018 3:08pm
GetHuman717772 indicated the issue is not fixed yet.
May 28th, 2018 1:44am
GetHuman717772 indicated the issue is not fixed yet.
May 28th, 2018 1:46am
GetHuman717772 indicated the issue is not fixed yet.
May 29th, 2018 12:36am
GetHuman717772 indicated the issue is not fixed yet.
May 29th, 2018 12:40am
GetHuman717772 indicated the issue is not fixed yet.
May 29th, 2018 1:23am