I need a refund back on the purchase of * set of * groups on the Jungle Queen for crui...

GetHuman-cecilita's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cecilita's own words
I need a refund back on the purchase of * set of * groups on the Jungle Queen for cruise, dinner and show. Order * ****-******-****** on May **, ****.*Your company sold me the tickets but when I called the *** *** **** to reserve I was told that they did not have any seats available for this weekend. My family is leaving on Monday. Therefore, I would not take the cruise. I appreciate a total refund of this purchase as soon as you can.
GetHuman-cecilita did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-cecilita
May 25th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 374 others
0 customers following this
Items needed
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Timeline
GetHuman-cecilita started working on this issue
May 25th 1:56am
GetHuman-cecilita indicated the issue is not fixed yet.
May 25th 3:18pm
GetHuman-cecilita indicated the issue is not fixed yet.
May 28th 1:22pm