I bought tickets for the Wiz Khalifa, Rae shremmurd concert at blossom for July **, it...

GetHuman-rampageb's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-rampageb's own words
I bought tickets for the Wiz Khalifa, Rae shremmurd concert at blossom for July **, it told me that the order failed and it took the money from my card and now says refunded, I clicked the link in the email for trouble shooting and it told me to re check my payment information and try again, but it never refunded and it told me the tickets were sold out, * minutes after it told me I could purchase them, it’s the next day now and they don’t say sold out anymore and I would like to purchase the tickets, help.
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Groupon

Customer service issue
Reported by GetHuman-rampageb
May 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 481 others
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Timeline
GetHuman-rampageb started working on this issue
May 24th 9:48pm
GetHuman-rampageb indicated the issue is not fixed yet.
May 24th 11:29pm
GetHuman-rampageb indicated the issue is not fixed yet.
May 24th 11:30pm