I just made a purchase of $**.** and I was charged for shipping when the website says t...

GetHuman713622's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman713622's own words
I just made a purchase of $**.** and I was charged for shipping when the website says that orders over $**.** have no shipping fee. I want to know why I was charged and how that can be fixed. Thank you.***SUGGESTED HELP TOPICS*Groupon Goods Shipping Costs*Shipping fees below apply only to Groupon Goods items (unless otherwise stated in the Fine Print). Information on shipping fees for Goods Marketplace items will be shown at checkout and in the Fine Print on the deal page.*U.S. Shipping*Orders of $**.** and under: $*.** *Most orders of $**.** or more qualify for free shipping in the U.S.—you can combine multiple lower-priced items in one order to qualify.
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Groupon

Customer service issue
Reported by GetHuman713622
May 24th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 335 others
0 customers following this
Items needed
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Timeline
GetHuman713622 started working on this issue
May 24th 5:23am
GetHuman713622 indicated the issue is not fixed yet.
May 25th 4:50am
GetHuman713622 indicated the issue is not fixed yet.
May 31st 7:06am