Groupon will not let me process a payment for a Getaway. It is a group of *. We want to...

GetHuman713027's customer service issue with Groupon from May 2018

422 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman713027's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman713027's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman713027 will want to follow the link below to head to their help center. We will check on GetHuman713027 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman713027 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman713027's own words
Groupon will not let me process a payment for a Getaway. It is a group of *. We want to do the doubles Bahamas cruise. The * of us have all tried our cards and we are being stopped. At one point * of us was able to purchase the cruise, then contacted the actual cruise line and purchase another after explaining the issue. We received confirmation and vouchers and then Groupon refunded the money again. No one is commiting fraud. We are all willing to go through any verification process that you'd see fit. This is frustrating and seems discriminatory.
GetHuman713027 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman713027 fixed the problem
We are waiting for GetHuman713027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman713027 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman713027
May 23rd, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 422 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman713027 started working on this issue
May 23rd, 2018 11:49pm