I purchased a oil change groupon on march ** in omaha ne for **. The website must had f...

GetHuman-menlile's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-menlile's own words
I purchased a oil change groupon on march ** in omaha ne for **. The website must had froze or something because it kept saying processing dont go back or close so i waited and like * minutes later it was still going. I had by then recieved a phone call and it close out. I went back and it said it had processed and I went and retrieved my oil change. Im getting these emails now stating dont loose out on your groupon and I got to look and it shows * different purchased groupon for oil changes in whichita kansas and i live in Omaha NE! I just read your refund policy but i cant help that the website froze and i was chargered * times. Please help!
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Groupon

Customer service issue
Reported by GetHuman-menlile
May 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-menlile started working on this issue
May 21st 7:57pm
GetHuman-menlile indicated the issue is not fixed yet.
May 21st 10:03pm