April *th a ordered a Apachie G ** dash cam,A few days later it had a fault the ok butt...

GetHuman704592's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman704592's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman704592 will want to follow the link below to head to their help center. We will check on GetHuman704592 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman704592's own words
April *th a ordered a Apachie G ** dash cam,A few days later it had a fault the ok button was stuck,i had great difficulty trying to get a return label which was impossible,I was so annoyed that I paid my own postage using an address I found on the internet with a letter explaning everything,I have had no refund or response from groupon ,I'm so discusted that if I don't recieve a refund by monday **th May I shall take this matter further .I paid with paypal on april *th.
GetHuman704592 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman704592
May 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 107 others
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Timeline
GetHuman704592 started working on this issue
May 21st 4:23pm
GetHuman704592 shared this issue with others over email
May 21st 4:25pm