I went into Cell Shop *** in Dallas. He said I had to have an appointment even though...

GetHuman695523's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman695523's own words
I went into Cell Shop *** in Dallas. He said I had to have an appointment even though he and I were the only ones in the shop. I started to leave, and then he told me he would match the Groupon price if I paid him $** cash up front. He then said I could get a refund from Groupon. He repaired my cell phone screen in about ** minutes after I gave him the cash. Now, I need to know how to get my refund so I won't have to pay $** twice. Btw, this business is a sleezey place to say the least. I felt like I needed a shower after I left the place.*I paid for the Groupon with PayPal.*Thanks,*Jeff Holland
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Groupon

Customer service issue
Reported by GetHuman695523
May 18th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 284 others
0 customers following this
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Timeline
GetHuman695523 started working on this issue
May 18th, 2018 1:26am
GetHuman695523 indicated the issue is not fixed yet.
May 18th, 2018 1:30am
GetHuman695523 indicated the issue is not fixed yet.
May 18th, 2018 4:05am
GetHuman695523 indicated the issue is not fixed yet.
May 19th, 2018 3:26am
GetHuman695523 indicated the issue is not fixed yet.
May 21st, 2018 5:51am