I have been emailing Groupon for days about a package that I wanted to cancel and no on...
GetHuman694654's customer service issue with Groupon from May 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman694654 will want to follow the link below to head to their help center. We will check on GetHuman694654 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman694654's own words
I have been emailing Groupon for days about a package that I wanted to cancel and no one has emailed me yet. I have shared in my emails that I was given a * day shipping message, so I expected my package would be arriving earlier this week, however it’s apparently not supposed to show up until Saturday, but I live in a dormitory and I’m not going to be living over there after I have signed out, which will be tomorrow. I would just like a refund please and for the package to be shipped back. Thank you for your time.
GetHuman694654 did not yet indicate what Groupon should do to make this right.
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