Hello, I purchased a Groupon coupon for Rawhide Ranch for my daughter to attend. Unfort...

GetHuman-lauramcc's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lauramcc's own words
Hello, I purchased a Groupon coupon for Rawhide Ranch for my daughter to attend. Unfortunately, we will be out of state that week. I contacted Rebecca from Rawhide Ranch to get a refund as their policy states if you cancel two weeks prior to the camp date a full refund will be issued less the initial deposit. I was told if I would have booked through them directly the refund would have easily been issued because I'm cancelling within the camps guidelines. Can someone please assist me with this matter? Thank you in advance.**Kind regards,*Laura McCardwell
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Customer service issue
Reported by GetHuman-lauramcc
May 16th, 2018 - 10 mons ago
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GetHuman-lauramcc started working on this issue
May 16th, 2018 10:34pm
GetHuman-lauramcc confirmed the issue is fixed. Hooray!
May 17th, 2018 12:01am