First the codes wouldn’t work to get the discount so I called to place the order online...

GetHuman677653's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman677653's own words
First the codes wouldn’t work to get the discount so I called to place the order online said the flowers I wanted worked for Groupon it’s be delivered on Sunday but on the phone they said they only had floral embrace (very ugly flowers) and that they had to be delivered on Monday. Said they’d give **% off told them I didn’t want that then they just kept repeating themselves and telling me my mom would appreciate it to get me to buy anyways. Guy tried his hardest but couldn’t do anything but ugly flowers on Monday n **% off. My voucher is useless now! Need to refund or trade for another voucher I can gift to my mom.
GetHuman677653 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman677653
May 12th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 424 others
0 customers following this
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Timeline
GetHuman677653 started working on this issue
May 12th, 2018 7:15am
GetHuman677653 indicated the issue is not fixed yet.
May 13th, 2018 4:36pm
GetHuman677653 indicated the issue is not fixed yet.
May 13th, 2018 4:39pm
GetHuman677653 indicated the issue is not fixed yet.
May 15th, 2018 6:32pm