I bought what I thought was gift groupon , daughter paid for Mother's Day! It was for N...

GetHuman677288's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman677288's own words
I bought what I thought was gift groupon , daughter paid for Mother's Day! It was for Natural Body Works, bar code number LG-**CT-HZPG-**H*-**FS and was told only good for new customers! I have not been customer for many years ! Natural Bodyworks will not honor Groupon price ! Want additional monies. I think it is bad business on your behalf and theirs ! Confused where as, we thought was as a gift certificate! Wanted discount price honored for three massages at $**.**!
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Groupon

Customer service issue
Reported by GetHuman677288
May 12th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 480 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman677288 started working on this issue
May 12th, 2018 12:58am
GetHuman677288 indicated the issue is not fixed yet.
May 12th, 2018 2:29pm
GetHuman677288 indicated the issue is not fixed yet.
May 13th, 2018 3:13am
GetHuman677288 indicated the issue is not fixed yet.
May 13th, 2018 1:31pm
GetHuman677288 indicated the issue is not fixed yet.
May 15th, 2018 4:12pm