I purchased a groupon for a wine and cheese pairing at Sonoma Cheese Factory since we w...

GetHuman-lnbozzel's customer service issue with Groupon from May 2018

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The issue in GetHuman-lnbozzel's own words
I purchased a groupon for a wine and cheese pairing at Sonoma Cheese Factory since we were planning on being in Sonoma. After trying to call multiple times to make a reservation, we stopped in to see if we had better luck in person. The person behind the counter informed us that the person who normally does the wine was not there, nor was the person that does the cheese and the manager was busy. Unfortunately we are leaving today, unable to use the Groupon.
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Customer service issue
Reported by GetHuman-lnbozzel
May 10th, 2018 - 6 mons ago
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Seen by 5 customers so far
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GetHuman-lnbozzel started working on this issue
May 10th 2:30pm