On the *rd of May I purchased a Groupon for flowers when I called FTD they told me that...

GetHuman-janmgo's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-janmgo's own words
On the *rd of May I purchased a Groupon for flowers when I called FTD they told me that the voucher started with a certain number which was not the number that was on the Groupon coupon that said I could not go back and redeem that number I got frustrated and I called my bank to cancel the order but I see that the payment still went through I am no longer interested in ordering the flowers that I redeemed for $** coupon with Groupon can you please return my money
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Groupon

Customer service issue
Reported by GetHuman-janmgo
May 8th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-janmgo started working on this issue
May 8th, 2018 3:30pm
GetHuman-janmgo confirmed the issue is fixed. Hooray!
May 11th, 2018 10:29pm
GetHuman-janmgo confirmed the issue is fixed. Hooray!
May 12th, 2018 3:56pm