Hello, I placed an order and was charged twice. (Order* *********) I need this one refu...
GetHuman653092's Overcharge issue with Groupon from May 2018
Help with my Groupon issue
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GetHuman653092's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman653092 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman653092 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers support over the phone but you can use the option for Live Chat. Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you will see an option to live chat with Groupon
The issue in GetHuman653092's own words
Hello, I placed an order and was charged twice. (Order* *********) I need this one refunded. I already used one.Also, I was visiting Orlando from Oregon where I don’t get charged for taxes as in the groupon shows, but when I arrived I was charged for the missing taxes. I explained i was visiting from Oregon and we don’t get charged for tax. She couldn’t understand so I ended up paying her also. Can that be refunded also? Thnx! Joe Garcia
GetHuman653092 did not yet indicate what Groupon should do to make this right.
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