We purchased the fun center today. With planning our last day out we was aware that the...

GetHuman-acanfiel's Refund my order issue with Groupon from May 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-acanfiel's own words
We purchased the fun center today. With planning our last day out we was aware that the fun center closed at **:**. We was at the door at *:** after knocking on the door many times I called the number on the tickets. I sit and watched someone answer the phone. I asked her are they opened she said yes they will be closing in ** mins. I then asked why are the doors locked. She then hung up on me and came to the door where I was waiting and I asked her again. If you are opened why are the doors closed she said we only have ** min we better hurry and use everything in our package. My son has been waiting all day for this and is upset that he want be able to attend.
GetHuman-acanfiel did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman-acanfiel
May 3rd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 194772 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-acanfiel started working on this issue
May 3rd, 2018 1:45am
GetHuman-acanfiel indicated the issue is not fixed yet.
May 3rd, 2018 3:13am
GetHuman-acanfiel indicated the issue is not fixed yet.
May 6th, 2018 3:12am