Ordered a air humidifier with American Express that had funds and correct info on it...

GetHuman642156's Problem with an order issue with Groupon from April 2018

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The issue in GetHuman642156's own words
Ordered a air humidifier with American Express that had funds and correct info on it.. got all green checkmarks and said purchase was completed and then few hours later got an email stating that there was an issue with card and showed refunded on Groupon acct *Not sure why bc card info was correct n really need the air humidifier like now for child’s health bf forced to pay twice the amount at Fred Myers
GetHuman642156 did not yet indicate what Groupon should do to make this right.
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Groupon

Problem with an order issue
Reported by GetHuman642156
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 276220 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman642156 started working on this issue
Apr 30th, 2018 4:01pm
GetHuman642156 indicated the issue is not fixed yet.
May 1st, 2018 5:37pm
GetHuman642156 indicated the issue is not fixed yet.
May 1st, 2018 5:38pm