Ordered a air humidifier with American Express that had funds and correct info on it...
GetHuman642156's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman642156's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman642156 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman642156 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman642156's own words
Ordered a air humidifier with American Express that had funds and correct info on it.. got all green checkmarks and said purchase was completed and then few hours later got an email stating that there was an issue with card and showed refunded on Groupon acct *Not sure why bc card info was correct n really need the air humidifier like now for child’s health bf forced to pay twice the amount at Fred Myers
GetHuman642156 did not yet indicate what Groupon should do to make this right.
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