I placed an order of a * pack of * adjustable ice knee wrap on apr * I received my orde...

GetHuman641608's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman641608 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman641608 can let us know if they help or not.
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The issue in GetHuman641608's own words
I placed an order of a * pack of * adjustable ice knee wrap on apr * I received my order but I only received *. I just want the other one or the difference in price. The merchant has not responded to me I sent * messages through Groupon. Order * ****-******-******. My name is Leslie Thomas. Please help me in this matter. I am now so skepital in ordering from Groupon. Thought this was safe and honest.
GetHuman641608 did not yet indicate what Groupon should do to make this right.
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Groupon

Problem with an order issue
Reported by GetHuman641608
Apr 30th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 275940 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman641608 started working on this issue
Apr 30th, 2018 2:12pm
GetHuman641608 indicated the issue is not fixed yet.
May 3rd, 2018 10:44pm
GetHuman641608 indicated the issue is not fixed yet.
May 3rd, 2018 10:45pm
GetHuman641608 indicated the issue is not fixed yet.
May 4th, 2018 6:09pm