I need to be called back at ***-***-****. I purchased * tickets for General Jackson th...
GetHuman-roseannr's Problem with an order issue with Groupon from April 2018
Help with my Groupon issue
GetHuman-roseannr's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-roseannr will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-roseannr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-roseannr's own words
I need to be called back at ***-***-****. I purchased * tickets for General Jackson the charge went through to my credit card and then I went to go look for the voucher and it saying refunded and it takes ** days to refund and this charge is still on my credit card and I can't even use it to charge another * tickets on it. I need this resolved asap because is for my mothers **th Birthday and will be here this week.
GetHuman-roseannr did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-roseannr fixed the problem
We are waiting for GetHuman-roseannr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.