i ordered a shower speaker. it is defective. the web page will not allow me to return it

GetHuman634773's Problem with an order issue with Groupon from April 2018

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The issue and preferred resolution, in GetHuman634773's own words:
The problem I ran into: i ordered a shower speaker. it is defective. the web page will not allow me to return it
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Problem with an order issue
Reported by GetHuman634773
Apr 27th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman634773 started working on this issue
Apr 27th 4:45pm