I was trying to cancel my order and all of a sudden it said payment successful when I a...

GetHuman743909's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman743909 may need:
Name on account, Email on account, and Billing address
GetHuman743909's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman743909 will want to follow the link below to head to their help center. We will check on GetHuman743909 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman743909's own words:
I was trying to cancel my order and all of a sudden it said payment successful when I actually hit cancel instantly.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman743909
Jun 2nd, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 231 others
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Timeline
GetHuman743909 started working on this issue
Jun 2nd 11:57pm