I bought two Groupons for jet skiing in Miami. I gave one as a gift to a friend however...

GetHuman-jonparve's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-jonparve's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jonparve will want to follow the link below to head to their help center. We will check on GetHuman-jonparve later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jonparve's own words
I bought two Groupons for jet skiing in Miami. I gave one as a gift to a friend however i cannot get a hold of the company to schedule a time. I would like a complete refund and go with another company since I’m leaving tomorrow!
GetHuman-jonparve did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman-jonparve
Jun 2nd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 310 others
0 customers following this
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Items needed
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Timeline
GetHuman-jonparve started working on this issue
Jun 2nd, 2018 6:20pm
GetHuman-jonparve indicated the issue is not fixed yet.
Jun 2nd, 2018 7:54pm
GetHuman-jonparve indicated the issue is not fixed yet.
Jun 3rd, 2018 2:58pm
GetHuman-jonparve indicated the issue is not fixed yet.
Jun 3rd, 2018 2:58pm
GetHuman-jonparve indicated the issue is not fixed yet.
Jun 3rd, 2018 9:20pm