Website states no groupon's available - Use my groupon - Paid for on my visa, not used

GetHuman-barichar's customer service issue with Groupon from April 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-barichar may need:
Name on account, Email on account, and Billing address
GetHuman-barichar's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-barichar will want to follow the link below to head to their help center. We will check on GetHuman-barichar later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-barichar's own words:
Use my groupon ... Website states no groupon's available
Paid for on my visa, not used
Reinstate my groupons
Help with my Groupon issue
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Groupon

Manicure and dinner groupon
Customer service issue
Reported by GetHuman-barichar
Apr 18th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 35974 others
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Timeline
GetHuman-barichar started working on this issue
Apr 18th 5:22pm