they did not listen, did a "bait and switch and were exceedingly rudeswitch" - explain...

GetHuman601855's Change my order issue with Groupon from April 2018

Help with my Groupon issue
The issue in GetHuman601855's own words
explain to Jose Eber Atelier *** ... they did not listen, did a "bait and switch and were exceedingly rudeswitch"
they didn't honor my appointment, stuck me with a stylist I didn't want, got bad color and a bad cut as a result!
Refund my Groupon, and refund the one that my sister-in-law Hanna Keynan bought on my recommendation following my first (good) experience at the salon but before my second, which was a nightmare!
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Groupon

I still have * blow-drys on my Groupon
Change my order issue
Reported by GetHuman601855
Apr 16th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 61403 others
0 customers following this
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Timeline
GetHuman601855 started working on this issue
Apr 16th 10:35pm
GetHuman601855 reviewed the items needed
Apr 16th 10:36pm
GetHuman601855 indicated the issue is not fixed yet.
Apr 16th 10:36pm
GetHuman601855 indicated the issue is not fixed yet.
Apr 17th 11:58pm