They finally responded to my threat claiming they were busy . Seeing that my emails wer...

GetHuman-familiao's Refund my order issue with Groupon from April 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-familiao will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-familiao can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-familiao's own words
make an appointment for my cleaning service certificate I emailed them numerous times for an appointment and they never responded until I finally threatened to write a poor review over a seemingly fraudulant company. ... They finally responded to my threat claiming they were busy . Seeing that my emails were sent over a lenghthy time period, this seems like a questionable response. They also claim that I am not within the ** mile radius which is equally false as I did a mapquest on the distance and it comes to ** miles. This I expect is the reason why they refuse to honor my Groupon.
They refuse to honor my groupon.
Please refund my money from this item, Order * *********. In the future, they should limit the miles to the area they want to cover, **-** miles instead of **.
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Groupon

A Star Quality Cleaning Company
Refund my order issue
Reported by GetHuman-familiao
Apr 12th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-familiao started working on this issue
Apr 12th, 2018 7:05pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 9:00pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 9:03pm
GetHuman-familiao reviewed the items needed
Apr 12th, 2018 9:06pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 9:06pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 9:19pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 9:21pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 10:12pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 12th, 2018 10:29pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 13th, 2018 11:53pm
GetHuman-familiao indicated the issue is not fixed yet.
Apr 15th, 2018 8:27pm

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