the *nd order for the child ticket was charged and it is in my account but the one for...

GetHuman-sierrasr's customer service issue with Groupon from March 2018

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The issue and preferred resolution, in GetHuman-sierrasr's own words:
place * orders * for * adults and * child for San Francisco Go card ... the *nd order for the child ticket was charged and it is in my account but the one for the * adults (that was place first) said "order will be processed" but credit card was not charged either.
the first order said it was being processed but the card was not charged yet
to check if it is in fact processing
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Groupon

San Francisco Go card
Customer service issue
Reported by GetHuman-sierrasr
Mar 28th, 2018 - 4 mons ago
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GetHuman-sierrasr started working on this issue
Mar 28th 4:59pm