refund disappeared - get a refund that I was promised - I have spoken to someone twice...

GetHuman-nimos's Problem with an order issue with Groupon from April 2018

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Help with my Groupon issue
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The issue in GetHuman-nimos's own words
get a refund that I was promised ... refund disappeared
I have spoken to someone twice and both times was promised I could exchange money paid for a groupon I purchased that I didn't realize was for out of state only. The exchange option is gone again when I went to use it today.
Give me groupon bucks in my account and delete the groupon I accidentally ordered.
I have an issue with Groupon too
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Groupon

Krispy Kreme Donuts
Problem with an order issue
Reported by GetHuman-nimos
Apr 19th, 2018 - 7 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman-nimos started working on this issue
Apr 19th 2:38pm