First of all, I tried to get help by telephone but your service does not recognize me b...

GetHuman4944589's customer service issue with DISH from June 2020

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The issue in GetHuman4944589's own words
First of all, I tried to get help by telephone but your service does not recognize me by the last * of my social which is very frustrating.*In any case, I can only get one channel on the two of my TVs which are serviced by one box. The other two TVs on a separate box are working fine. The single channel I get from the nonworking box tells me I am not authorized to use it. No other channels are available to me on those two TVs. I have tried rebooting the box which is not working several times without any success.

GetHuman4944589 did not yet indicate what DISH should do to make this right.

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DISH

Customer service issue
Reported by GetHuman4944589
Jun 12th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1572 others
0 customers following this

Timeline

GetHuman4944589 started working on this issue
Jun 12th 3:34pm

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