I am trustee of an estate. The deceased had Dish for cable TV service. I do not have...

GetHuman-intadavi's customer service issue with DISH from June 2018

Help with my DISH issue
The issue in GetHuman-intadavi's own words
I am trustee of an estate. The deceased had Dish for cable TV service. I do not have her password for Dish service. I need to return the Dish receiver but cannot find a drop off address. I called and after being on hold for ** minutes, finally hung up. I called back to add service and my call was answered immediately. When I told the operator my problem and need, she transferred my call to the same extension that had kept me on hold for ** minutes the day before. I need an address or phone number to contact to return the Dish cable box receiver. HELP!! I assume you do want the receiver returned.
GetHuman-intadavi did not yet indicate what DISH should do to make this right.
I have an issue with DISH too
How GetHuman-intadavi fixed the problem
I called again. Was on hold ** minutes when a customer rep finally answered.
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DISH

Customer service issue
Reported by GetHuman-intadavi
Jun 8th, 2018 - a yr ago
I have an issue with DISH too
Fixed
GetHuman-intadavi shared how to fix
Seen by 6 customers so far
Similar issue to 459 others
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Items needed
Account Name
Account phone number
Email address on the account
Billing address
Timeline
GetHuman-intadavi started working on this issue
Jun 8th, 2018 8:07pm
GetHuman-intadavi confirmed the issue is fixed. Hooray!
Jun 9th, 2018 2:53pm