I need to know how to get a new remote control unit

GetHuman600563's customer service issue with DISH from April 2018

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Help with my DISH issue
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Account Name, Account phone number, Email address on the account, and Billing address
GetHuman600563's next move: have a DISH rep call.
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The issue and preferred resolution, in GetHuman600563's own words:
I need to know how to get a new remote control unit
I trust that DISH will make this right and come up with a resolution that is fair.
Help with my DISH issue
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DISH

Customer service issue
Reported by GetHuman600563
Apr 16th, 2018 - 3 mons ago
I have an issue with DISH too
Not resolved
Seen by 1 customer so far
Similar issue to 509 others
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Timeline
GetHuman600563 started working on this issue
Apr 16th 6:04pm