I need to know how to get a new remote control unit

GetHuman600563's customer service issue with DISH from April 2018

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The issue in GetHuman600563's own words
I need to know how to get a new remote control unit
GetHuman600563 did not yet indicate what DISH should do to make this right.
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DISH

Customer service issue
Reported by GetHuman600563
Apr 16th, 2018 - 7 mons ago
I have an issue with DISH too
Not resolved
Seen by 1 customer so far
Similar issue to 1536 others
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Timeline
GetHuman600563 started working on this issue
Apr 16th 6:04pm