I called this week about my account and filed a claim since someone had used it. The ov...

GetHuman4622382's customer service issue with Citizens Bank from April 2020

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The issue in GetHuman4622382's own words
I called this week about my account and filed a claim since someone had used it. The overdraft fee was also taken off since I didn’t make the purchase. I was laid off due to the covid but now it’s saying that I have another overdraft fee? If they’re investigating my account, how can they continue to charge me fees? I need the fee taken out so that I can ask my mom for money and hopefully deposit it in person since I don’t have a new card yet.

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Citizens Bank

Customer service issue
Reported by GetHuman4622382
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 291 others
0 customers following this

Timeline

GetHuman4622382 started working on this issue
Apr 11th 3:55pm