Charged Overdraft after I put enough cash to cover pending transactions

GetHuman1318172's customer service issue with Citizens Bank from October 2018

Help with my Citizens Bank issue
The issue in GetHuman1318172's own words
The problem: Charged Overdraft after I put enough cash to cover pending transactions
GetHuman1318172 did not yet indicate what Citizens Bank should do to make this right.
I have an issue with Citizens Bank too
How GetHuman1318172 fixed the problem
They claimed that the CASH deposit that I made at THEIR atm did not go in right away. But since I recently closed my old citizens bank account and opened a new one, they thought I was a new customer, so they waived the overdraft fee. Otherwise they wouldn’t have. So all you can do is to take preventive measures to avoid overerdraft fees. By either leaving plenty of cash in you checking to keep them from playing their games. Or by opening a new account with them after you use your * time courtesy overdraft fee waiver.
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Citizens Bank

Customer service issue
Reported by GetHuman1318172
Oct 11th, 2018 - a mon ago
I have an issue with Citizens Bank too
Fixed
GetHuman1318172 shared how to fix
Seen by 5 customers so far
Similar issue to 218 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman1318172 started working on this issue
Oct 11th 12:17pm
GetHuman1318172 shared this issue with your circles on Google+
Oct 11th 7:08pm
GetHuman1318172 confirmed the issue is fixed. Hooray!
Oct 12th 12:37pm