Charged Overdraft after I put enough cash to cover pending transactions
GetHuman1318172's customer service issue with Citizens Bank from October 2018
Help with my Citizens Bank issue
The issue in GetHuman1318172's own words
The problem: Charged Overdraft after I put enough cash to cover pending transactions
GetHuman1318172 did not yet indicate what Citizens Bank should do to make this right.
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How GetHuman1318172 fixed the problem
They claimed that the CASH deposit that I made at THEIR atm did not go in right away. But since I recently closed my old citizens bank account and opened a new one, they thought I was a new customer, so they waived the overdraft fee. Otherwise they wouldn’t have. So all you can do is to take preventive measures to avoid overerdraft fees. By either leaving plenty of cash in you checking to keep them from playing their games. Or by opening a new account with them after you use your * time courtesy overdraft fee waiver.
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